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Sample learning package

Feedback and delegation for first line managers

Our flagship sample journey: a week of preparation, a half-day workshop built around practice, then a month of supported application at work.

SampleLeadershipEnglishArabic

A proposed sample journey prepared by Potential Courses. It is not a client case and the durations are illustrative, not a standard.

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The journey

Before, during and after the live session.

Audience: First line managers, 8–16 per cohort

Languages: English, Arabic

  1. 01

    Diagnose

    The sponsor names the management behaviour that should improve and the group it applies to. Learners complete a short baseline assessment.

  2. 02

    Prepare

    Two self-paced lessons on feedback and delegation, a written scenario, and a reflection on a real management challenge the learner is facing now.

    Illustrative allocation: 60–90 minutes spread across a week

  3. 03

    Practice

    A half-day workshop. The facilitator opens with the common difficulties from the readiness check, then runs paired practice, delegation decisions and a team case. Learners get rubric-based feedback and revise a conversation plan.

    Most of the session is doing, discussion and feedback

  4. 04

    Apply

    Each learner applies one agreed behaviour at work, completes a reflection and joins a coaching or peer-review session. Their manager uses a simple observation guide.

    Across the following month

  5. 05

    Review

    A post-assessment and a review of the work evidence with the sponsor, ending in a decision about reinforcement or the next cohort.

The assets

What is in the package, and what you can see today.

You can inspect useful content without a login. We never publish secure assessment answer banks, private coaching material or client learner records.

  • Curriculum map

    PDF, 2 pages

    Audience, prerequisites, objectives, sequence, estimated effort and the assessment map.

    Inspect on request — no loginEnglishArabic

  • Self-paced lesson: giving feedback that lands

    Platform lesson with knowledge checks

    The learner-facing preparation, exactly as it appears on the Potential.com platform.

    Inspect on request — no loginEnglishArabic

  • Short video with captions and transcript

    Video, approx. 4 minutes

    Captioned and transcribed in both published languages. Loaded only when you ask for it.

    Inspect on request — no loginEnglishArabic

  • Assessment example

    Sample items with scoring rationale

    A representative extract. The live item bank and answer keys are never published.

    Inspect on request — no loginEnglish

  • Facilitator exercise and observation rubric

    Facilitator pack extract

    Run of show, prompts, model responses and the rubric used to give feedback.

    Shared during scopingEnglishArabic

  • Workplace job aid and manager observation guide

    PDF, 1 page each

    What the learner carries into the conversation, and what their manager looks for.

    Inspect on request — no loginEnglishArabic

Want the full sample pack?

Ask and we will send the complete package, including the facilitator materials. The first meaningful demonstration on this page is deliberately not behind a form — the enquiry is for the parts we would normally walk you through.

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What this shows

The honest version.

Because this is a sample, there are no outcome figures attached to it. What it demonstrates is the design: every objective maps to preparation, a practised activity, an assessment and a work output.

What it does not show

No learner results, completion rates or business outcomes are claimed for this journey. Outcome evidence is reported only from delivered engagements with the client's approval.

Attribution: A proposed sample journey prepared by Potential Courses. It is not a client case and the durations are illustrative, not a standard.