Multilingual Content and Curriculum
Commission curricula, assessments, text, PDFs, videos and learning resources designed for your audience and languages.
Build learning content around your people, priorities and languages.
Learning design and delivery for businesses and governments
Create multilingual learning content and practical development programs around your organization's priorities. Combine self-paced learning on Potential.com's platform with hands-on workshops, facilitators and coaches who help people apply what they learn.
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Prepare
A lesson at your own pace
Practice
A workshop built around doing
Apply
Something better at work
Our method
Learners build their understanding at their own pace before the live session. Facilitators then guide them through practical exercises, real situations and feedback. Follow-up assignments and coaching help them use the learning in their day-to-day work.
Learn at your pace
Learners complete self-paced text, video and resources on the Potential.com platform.
Practise with experts
Live time is used for cases, role-play, decisions and coached exercises — not a replay of the content.
Use it at work
Each learner tries a defined task at work with manager or coach support.
Three ways to work together
Each is a service you can buy on its own. Combined and maintained over a year, they become a managed academy.
Commission curricula, assessments, text, PDFs, videos and learning resources designed for your audience and languages.
Build learning content around your people, priorities and languages.
Bring online preparation, practical workshops and workplace application into one supported journey.
Prepare online. Practice together. Apply the learning at work.
Match your learning challenge with facilitators and coaches who support practice, reflection and improvement.
Bring experienced facilitators and coaches into the work your teams need to do.
The recurring combination of all three: a maintained curriculum, scheduled cohorts, language expansion, expert delivery and periodic outcome review. A leadership academy, a customer-service academy or a government capability program.
Capability areas
Examples and materials adapt to a business or a government context: the situations, terminology and outputs change, while the learning objectives and assessment logic stay coherent.
Feedback, delegation, team management and leading change
Hands-on output: A practised conversation, a team charter or a development plan
Priorities, strategic choices, execution and performance review
Hands-on output: A strategy map, a priority plan or an execution review
Audience insight, positioning, campaigns and measurement
Hands-on output: A campaign brief, an audience proposition or a measurement plan
Discovery, qualification, proposals, negotiation and account planning
Hands-on output: A role-play, an account plan or an improved proposal
Enquiry handling, service recovery, empathy and escalation
Hands-on output: A service scenario response and an improved customer or citizen journey
Process mapping, problem solving, project execution and coordination
Hands-on output: A process map, an improvement experiment or an operating checklist
A complete sample
The most useful thing we can show you is one journey end to end: the curriculum map, a self-paced lesson, a captioned video, an assessment example, a facilitator exercise and the job aid the learner takes to work.
Where two languages are ready, you can compare the equivalent assets side by side. We never publish live assessment answer banks, private coaching material or client learner records.
Our flagship sample journey: a week of preparation, a half-day workshop built around practice, then a month of supported application at work.
A proposed sample journey prepared by Potential Courses. It is not a client case, and no learner results are claimed for it.
Facilitators and coaches
We match on capability area, sector, the languages a person can genuinely facilitate a complex session in, format and real availability. Every facilitator gets the objectives, the readiness findings and the rubrics before they deliver.
Evidence
Our reports keep access, learning, demonstrated practice and use at work separate, with the denominator and the limits alongside the finding. A pre-post increase does not on its own establish that training caused a business result, and we will not present it as though it does.
Common questions
Start here
Tell us about the capability you want to build, the audience and the languages you need. We will help shape the content, practical interventions and support required.